Having trouble logging in?

Are you having troubles logging in to the web-site to purchase goods through our Online Shop, or to access the Forums?

If so, the process below should help you out.

  1. Is your username correct?
    Please try logging in using your email address in place of your username if you don't believe you can remember it.
  2. Is your password correct?
    If you can't remember your password, please reset it via the "Lost your password?" facility here.
  3. Error: “ERROR: Your account has not been activated. Check your email for the activation link. If you have not received an email yet, click here to resend it.”
    If you received this error after trying to log in, it means you have not verified your email address for your account. Please ensure you have waited at least a few minutes after signing up, and that you have checked your inbox and spam/junk mail thoroughly for the activation email. If you continue to have no luck, please resend the activation email via the link in the error message.
  4. Have you created an account on yet?
    You may find that you haven't actually created an account for Don't fret, registration is free and easy to do. Simply sign up here.

If none of the steps above help, or you need assistance with recovering an account then please contact us here about your problem. Try to be as descriptive as possible so that we can get back to you promptly with a solution.